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Photoshop Elements problem


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In my graphics work, I use both Adobe Illustrator and Adobe Photoshop Elements (unfortunately, I don't have the full Photoshop). Recently at the theater I volunteer at, they got me a new computer. I re-installed the two programs, but there is a problem with Elements. Anytime I go to Elements when there is an incompatible file saved to the Clipboard, Elements shuts down. For example, If I've recently copied an .ai file from Illustrator, and I go to use Elements, Elements instantly shuts down. (This happens even if Elements is already running and just minimized. As soon as I maximize it, off it goes.) It's not when I try to paste such a file; it doesn't even give me that chance if I wanted to. If I've copied a compatible file (such as a .jpg or .gif) to the Clipboard, Elements opens just fine. Is there some setting on Elements that I have wrong, or is the new hardware doing something? (By the way, the same programs work fine on my home computer. Windows XP is running on both.) Thank you.

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  • 2 weeks later...

There seems to be something wrong somewhere. I use Illustrator and Photoshop CS on my Mac. I've done hundreds of projects and only recently have I started to have problems myself.

When I drag a illustrator logo into a Photoshop document it often causes photoshop to crash. The logo will appear in photoshop, ready to be placed and resized, but when I try to move the logo - crash!

Not sure it's the same problem you are having, but sounds similar in nature.

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